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Terms & conditions

Company details 

Classic Boat Tours official/registered name is Classic Boat Tours of October 17th 2019

CVR – 40869336

Booking and confirmation

Bookings can be made online on classicboattours.dk. These bookings are confirmed once they are payed via the website.

Bookings can be made through email or phone. These bookings are confirmed once the guests receives a booking confirmation or consent via phone.

A confirmation email will be sent to the customer with full overview of the booking

Bookings are binding for both Classic Boat Tours and for the customer when Classic Boat Tours  sends a booking confirmation and the payment occurs in due time

Payment

Classic Boat Tours Copenhagen accepts payments by Dankort, VISA, MasterCard and Maestro

All prices are in DKK and ex. VAT

Classic Boat Tours Copenhagen encrypts all your card details by SSL (Secure Socket Layer) protocol.

Cancellation policy

If you wish to cancel your booking this is done by sending an e-mail to Classic Boat Tours containing your full name and booking ID

If you cancel earlier than 72 hours before your departures, we will refund the full amount.

Cancellations within 72 hours before departure are not refunded.

Customers are able to rebook their boat experiences 24 hours prior to departure. 

Both parties retain the right to cancel the booking at any time prior to the departure in case of unforeseen conditions like extreme weather, natural disasters or other events that could not have been foreseen. Classic Boat Tours always obtains the right to cancel in cases where they consider it irresponsible to complete the boat tour for example in a situation with strong winds, high water level, engine problems etc. In this case the full amount will be refunded.

Cancellation due to irresponsible behavior of passengers

Classic Boat Tours is not a “party-cruise” and hence will not tolerate irresponsible behavior from passengers:

As a result, Classic Boat Tours reserves the right to deny passengers to board or to cancel a trip if the captain deems they are under influence of alcohol or any sort of drug upon embarkment

Also, Classic Boat Tours reserves the right to terminate an ongoing trip if the captain deems passengers to be inappropriate in their behavior, an example can be (but not limited to): excessive drunkenness, loud behavior, display of nudity, verbal harassment of the captain or other passengers etc.

Liability

Upon booking, the person carrying out the booking, represents and warrants that the booked passengers that will be consuming alcohol, including herself or himself, are all above the Danish minimum age in regards to consummation of alcohol.

Privacy policy, logfiles, and cookies

The privacy of our guests and visitors is an important topic for us. This section describes the various types of personal information that is collected and how they are used.

www.classicboattours.dk uses logfiles. This information contains Internet Protocol (IP) addresses, browser types, Internet Service Provider (ISP), date and time, referral and exit sites, number of clicks. The information is used to analyze trends, administer the website, track the users movement on the website, collect demographic information. This information is not linked to any information which is personally identifiable. For purchase and booking transactions selected personal information is stored which is not redistributed to any 3. party.

www.classicboattours.dk uses cookies to save user preferences, save user specific information about which site the user has access to, to adapt website content to user types, or collect other information which the user sends via their browser. If you want to deactivate cookies this can be done in your individual browser settings. More detailed information about cookies can be found in the website of the specific browser you are using.